Data-informed decision making, and the culture change inherent therein, doesn’t happen in a vacuum. Asking what do the data say before acting is a disruptive action, displacing prior norms. There will be employees like the low-highs who welcome this kind of change, and those like the high-lows who subvert it. Understanding the psychology underlying these behaviors is the necessary first step toward pushing past intuition and silencing the data skeptics.
Evolving Best Practice in Data Visualisation and Analytics - A Front End Focus !
Saturday, 17 May 2014
Who's Afraid of Data Driven Management - HBR
At Harvard Business Review
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